New hotline number for COVID-19 testing service: 8303

A new telephone number, 8303 , has been introduced in Latvia, which patients will be able to call in the future to apply for state-funded Covid-19 tests, the State Emergency Medical Service (NMPD) said March 18.

Anyone returning from overseas who developes mild symptoms of suspected COVID-19 for at least two days should call  8303  .

The hotline will be open every day from 09:00 until 18:00. Operators on the line will register the call and assess whether the patient should go to the nearest analysis point tent or arrange for a medical team to visit patients at home to conduct a test.

The previous number used to inform about suspected cases – 113 – should in future only be used for urgent medical emergency cases.

The new  8303  has been introduced as the NMPD is now receiving almost 4,000 calls a day instead of the usual 1,200 calls. This overloads the service, explained NMPD director Liene Cipule.


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