Passengers were forced to evacuate from a British Airways flight after the cabin filled with smoke shortly before landing in Valencia, Spain, eyewitnesses said.
News agency Europa Press said three people were treated for smoke inhalation and another 10 to 12 were treated for knocks received when they slid down the inflatable emergency slides, citing local officials. No confirmation was available.
“Still waiting to hear what actually happened on our British Airways flight from LHR to Valencia in which our cabin filled with smoke in the last 10 minutes of flight, had to disembark via emergency chutes. No comms 60 mins and counting!” said passenger Gayle Fitzpatrick on Twitter.
#BritishAirways #Valencia #EmergencyLanding Still waiting to hear what actually happened on our British Airways flight from LHR to Valencia in which our cabin filled with smoke in the last 10 minutes of flight, had to disembark via emergency chutes. No comms 60 mins and counting! pic.twitter.com/UywuesxHeC
— Gayle Fitzpatrick (@gaylem1978) August 5, 2019
Footage filmed by Fitzpatrick shows a crew member speaking on the phone inside the smokey cabin as passengers wait for information.
Passengers complained during and after disembarking about the lack of communication from airline staff.
@British_Airways where are your staff to support the poor passengers at Valencia airport? This is nothing short of shambolic. My friend is traumatised following the fire & subsequent emergency evacuation, and there is no one here managing the situation..
— Helen Garrigan (@helengarrigan) August 5, 2019
A spokesman for the airline said on Monday evening: “We can confirm that British Airways flight BA422 from Heathrow to Valencia has been involved in an incident today.
“The aircraft, an A321, has landed and all customers and crew have disembarked.
“British Airways teams are assisting customers who are in the airport terminal.”