The state-owned Latvian airline Air Baltic has made a decision to offer its passengers one date change free of charge to all new reservations made from March 10 until March 31, for travel within 2020.
“We clearly see that passengers are willing to travel and plan their late spring and summer holidays. This step provides flexibility to our passengers, so that they can book their next trip with ease,” Martin Gauss, CEO of Air Baltic, said in a press release.
The temporary offer is valid for all new Air Baltic reservations made between March 10 and March 31, 2020. Passengers can re-book their tickets free of charge to a new date for travel by December 31, 2020. Only one date change is permitted.
Additionally, for all existing reservations made by March 9 with travel dates until March 31, 2020, Air Baltic is offering the opportunity to change the date free of charge for travel by December 31.
Date change has to be made before the original departure date. If the original fare is no longer available, the corresponding fare difference must be paid. Origin and destination of the reservation must remain the same as in the original ticket.
Air Baltic has decided to immediately suspend all flights to and from Milan and Verona until the end of April for health and safety reasons. On Tuesday, the airline announced it has made a decision to further decrease its overall capacity by 7% between March 29 and May 31, 2020. The airline has cancelled 370 additional flights in addition to previous schedule adjustments and cancelling flights from Riga to Milan and Verona.